When Ordering Your Prescription

When ordering your repeat prescriptions, please use the drug name as printed on your repeat prescription list.

If the wrong name is used, this can often delay the prescription.

Repeat Prescriptions

You can request a repeat prescription by: 

  • Using our online services
    To sign up to this service you will need to visit the surgery and request an online registration form. Once completed with some personal information to allow us to verify your identity a receptionist will print off a registration form with your username and password.This will enable you to access the online appointment booking and prescription request services.
  • Handing in your request at the reception desk
  • Sending your request to us by post. If you would like your prescription to be sent to you in the post, please enclose a stamped addressed envelope.

When ordering your prescription, please use the drug name as printed on your repeat prescription list. If the wrong name is used this can delay the prescription.

Repeat prescriptions will be available for collection two working days after ordering; please order them in good time.

To avoid error and confusion, we do not accept requests over the telephone. We are fully computerised and whenever you receive a repeat prescription you will also receive a counterfoil, which details all your medication. Please use this to order any repeat medication.
Patients who are on repeat prescriptions may, at regular intervals, be asked to make an appointment to see
their doctor or to book a telephone consultation for a review of their medication.

Local chemists will deliver to housebound patients by arrangement with the chemist.

Patients with certain medical conditions can get free NHS prescriptions if they hold a valid medical exemption
certificate, more information regarding this can be found via healthcosts.

Information on Prescription Exemption and Prepayment Certificates is available at the reception desk.

More information

Department of Health Information on Prescription Exemption

Patient UK Information on "Who is entitled to free prescriptions" , "Who can get a Prescription Exemption Certificate" and information on Prepayment Certificates.