When Ordering Your Prescription

When ordering your repeat prescriptions, please use the drug name as printed on your repeat prescription list.

If the wrong name is used, this can often delay the prescription.

Repeat Prescriptions

You can request a repeat prescription by: 

  • Using our online services
  • Handing in your request at the reception desk
  • Sending your request to us by post. If you would like your prescription to be sent to you in the post, please enclose a stamped addressed envelope.

Repeat prescriptions will be available for collection two working days after ordering; please order them in good time.

To avoid error and confusion, we do not accept requests over the telephone. We are fully computerised and whenever you receive a repeat prescription you will also receive a counterfoil, which details all your medication. Please use this to order any repeat medication. 

Patients who are on repeat prescriptions may, at regular intervals, be asked to make an appointment to see their doctor or to book a telephone consultation for a review of their medication.

Local chemists will deliver to housebound patients by arrangement with the chemist.

Information on Prescription Exemption and Prepayment Certificates is available at the reception desk.

More information

Department of Health Information on Prescription Exemption

Patient UK Information on "Who is entitled to free prescriptions" , "Who can get a Prescription Exemption Certificate" and information on Prepayment Certificates.